Showing posts with label waiting tables. Show all posts
Showing posts with label waiting tables. Show all posts

Thursday, October 1, 2009

"Once you've been here [20 years], you'll know all the tricks."

It's official. There's no way of putting this modestly: I am the Diner Princess. I swear I've done nothing but be myself at this job and it has gotten me everywhere. It's nothing at all extraordinary about me, but rather an overall negative attitude exhibited by 90% of my coworkers (again, the tough times most of them have seen in their relatively short lifetimes cannot be overlooked). Smiles are rare sights, cheery outlooks are practically extinct. 
  •  At my last shift, as I ran around in search of silverware to hide in a miser-like manner, an older waitress grabbed me and showed me a hidden Mecca of utensils, all for me. All that ran through my mind was, "Okay.....what do you want from me?" but she seemed to have completely genuine intentions, so I kept thanking her and telling her she was my fairy godmother. She probably gave me the hard-earned silverware of her sworn enemy.
  • My luck appeared to have failed me after securing my treasure trove of forks, knives, and spoons. DGG, eager leave her shift as soon as possible, asked me to serve a large table for her. She tried to tempt me by explaining that she already provided their drinks and took their orders, I would just have to serve them and tend to their needs after that. Call me crazy, but as a new girl, even the prospect of keeping this large table's tip didn't sound too inviting--it was a lot to take on so soon. Never one to complain at work, I quickly took the table as my own and suppressed my fears of slipping on the wet floor while awkwardly carrying a heavy tray the size of an inner-tube (Did I mention they mop the floors every day as I'm arriving at 4?! This is how my life will end.) Anyway, the point here is that ultimately this incident resulted entirely in my favor: I didn't fall, I gained experience, I got the big table's tip, and, most importantly, when the manager saw me taking on such a large table that obviously wasn't meant to be mine, he was angry with the pushy waitress who made me take it but impressed with me. 
  • DGC helped me wrap over half my silverware that night so I could leave early.
  • When I make a mistake or have a question, the manager laughs at me, nicely corrects my error, and says he loves me.
  • All my coworkers are so incredibly willing to demonstrate and explain anything to help smooth my assimilation into diner world. Sometimes this information comes out as a sort of annoying know-it-all expertise commentary that makes me want to jab them with my hard-earned silverware, but I know they are just taking advantage of an infrequent opportunity to pass on wisdom.
  • When the mean manager seats people in my section, he gently taps me on the back and calmly tells me how many he just seated so that I may get their waters, followed by a term of endearment.
Not much out of the ordinary happened during my most recent shift. 
  • I had nice tables that mostly consisted of travelers. Travelers are always blown away by our decked-out diner; I try to encourage their thoughts as if I haven't heard the same things from everyone else but what I really want to say is, "Come on, this is South Jersey..there's a place just like this 5 minutes away and another one 10 minutes away."  
  • The nice manager asked how old I was, if I was married, and if I had kids. I said "23. No. Probably never." He said to let him know when I was ready to start a family. I have so many thrilling life prospects it's really not even fair to the rest of the world.
  • DGR (who blew my mind one day by announcing she was a mere 44 years old when I swore that by the looks of her she pushing 60) was involved in an incident report. Her boyfriend came barging into the diner and threatened to beat up the managers. Cops came to the rescue. DGR then had to wait on a drunk who was impossibly demanding, extremely confused, poorly dressed, and only wanted to eat lobster. 



  

Monday, September 28, 2009

"We were blessed to have you in our lives today."

While days 5 and 6 were full of small random oddities, they were still very much positive experiences. I dislike this constant ominous anxiety I feel as I wait for the axe (angry boss or disgruntled diner patron) to drop (yell at me and bring me to tears, either publicly or privately, with only my thin shreds of dignity to comfort me).  But enough about my puny feelings...

I don't think I mentioned much, if anything, about the wrapping of silverware. This is a time-honored tradition in which, during his or her shift, members of the wait staff must fight to the death to procure a large amount of knives, forks, and spoons and then wrap and secure enough sets of silverware to fill a large bin. This occurrence typically involves some form of covert operation to appropriate utensils; alliances are forged, friendships are shattered, and powerful enemies are made. Experts believe this event's origins can be traced back to the ancient Olympic games, and considering that the restaurant owned by a Greek family, I'm inclined to agree.  

As per usual in my life, if I walk around without a smile on my face, it is instantly assumed that something is wrong. Since I can't always be smiling, and my face is guilty of openly displaying a boundless spectrum of feelings, I hear a lot of "Are you okay?" and "Is everything going alright?"...I even hear it from the scary, intimidating Greek owner, who becomes as mild as a lamb around me, adding "babe" to the end of each sentence.   

My relationship with the kitchen staff seems comparable to mob relations I've seen in mafia movies. When I need silverware for wrapping, I got a guy for that. So far, I like to think I've taken the high road when it comes to acquiring utensils, I just go straight to the source: one of the dishwashers. When I need more of something and I can't find it, I got a guy for that. Who knows where everything is better than a busboy? Indeed, the language barrier is troublesome, but we've worked out a form of sign language that seems to be working quite swimmingly.  

In a coworker bonding session, DGN (code for "Diner Girl Newbie," as she was hired when I was, knows my name, but I have no idea what hers is) told tales ripe with relationship woe. She's moved in with every boyfriend she's had. She walked in on her last boyfriend with another guy, threw up, then decided to become a lesbian, but now she's with Chad so she's bisexual. She works another full-time job that sounds pretty important, but took this job to pay for all of her various fines. She's 20. I told her that her life fascinates me.  

The urge to use diner vernacular is becoming nearly unavoidable. As I approach a new table, I'm overwhelmed with the temptation to say "What can I get yous?"...providing there's more than one person, of course.


I got one of the best groups a newbie could ask for, desiring fairly simple orders and, most importantly, laughing at everything I said. One of them only wanted coffee, defending his choice by saying he didn't want to be a "rollie-pollie holy roller," and that's when it hit me: you would swear they had just huffed laughing gas, but it turns out they were just Christians. Because of my genuinely happy nature, they concluded that I must have the spirit of the Lord in me and asked what my exact faith was. I answered their question by saying I chose to be nondenominational. They said "Good, as long as you're not a Muslim."





    Saturday, September 26, 2009

    "Wait...you work here for fun?"



    After my 4th shift, I've realized it's best to talk as little as possible about myself. I'm not like my coworkers; compared to most of them, I have lived the life of a fairytale princess. Very little happened that needs any sort of explanation, so I'll make a list:

    • I was in charge of 3 tables (movin' on up!).
    • My shift was 6 hours, but my section only saw action 3 times.
    • DGS was hired back and told me her completely guilt-free side of the story. I've come to the conclusion that she was in the wrong for placing a racist stereotype on the table before she even met them and that the table was at fault for simply being comprised of rude people who just happened to be black, causing the incident to explode into a race issue.
    • DGS asked me to grab a drink with her after work. I was intrigued. What on earth would we talk about? It didn't happen.
    • DGC suggested I help her study for her GED. At first I thought she meant GRE, then I remembered where I was.
    • DGC told me she had boy troubles. She asked if she should get back together with her ex who beat her, had a baby with another girl while they were still together, and "ruined my life." Hmm...where...to...begin...?
    • I listened to DGC and DGS discuss and share contact information about their Ed Hardy dealers and the Ed Hardy merchandise for which they have dire needs.
    • My tables left me extremely generous tips--especially this adorable couple that tipped me $15 for their $45 bill. I felt vindicated knowing that when it comes to restaurant patrons, there's no racial template--people's characters just come in different flavors, no matter what they look like. 
    •